Impakt client success stories
See how Knowledge Management drives results for people and companies
Efficiency gains through knowledge sharing at BRF
Challenges
Approach
Impact
- Accelerate the transfer of critical knowledge in the innovation area
- Enhance knowledge flow within and between projects
- Mitigate intellectual capital loss in R&D
- Development of Knowledge Management strategy and model
- Structuring and implementation of knowledge capture and sharing practices
integrated into innovation processes
- Reduction of intellectual capital loss risks during personnel transitions
- 89% of employees surveyed reported achieving higher quality work results
- Savings and avoided costs exceeding R$ 1 million in the first year
Challenges
Approach
Impact
- Accelerate the transfer of critical knowledge in the innovation area
- Enhance knowledge flow within and between projects
- Mitigate intellectual capital loss in R&D
- Development of Knowledge Management strategy and model
- Structuring and implementation of knowledge capture and sharing practices
integrated into innovation processes
- Reduction of intellectual capital loss risks during personnel transitions
- 89% of employees surveyed reported achieving higher quality work results
- Savings and avoided costs exceeding R$ 1 million in the first year
Knowledge Management driving efficiency and innovation at Samarco
Challenges
Approach
Impact
- Recover organizational knowledge after the departure of a large contingent of employees
- Ensure operational efficiency in resuming operations with maximum knowledge utilization and avoiding new losses
- Direct employee knowledge production to drive innovation
- Development of strategy and implementation of KM model oriented to short- and long-term objectives
- Creation, capture, dissemination, and application of critical knowledge throughout the company, targeting operational efficiency and business evolution
- Execution of pilot project and implementation of KM practices and governance
- KM integrated into organizational strategy and recognized by leadership
- 91% of employees consider the disseminated knowledge "highly applicable" to activities, processes, and projects
- "Ser Humano 2024" Award from ABRH-ES as one of the initiatives generating the greatest value for employees and the organization
Mentoring drives knowledge sharing and retention at Copasa
Challenges
Approach
Impact
- Drive the capture and internal dissemination of priority technical knowledge
- Contribute to mitigating the risk of intellectual capital loss
- Ensure excellence in service delivery
- Planning and implementation of Copasa's Technical Mentoring Program
- Identification of critical knowledge and activities to be the focus of mentoring
- Training and monitoring of Mentors and Mentees
- Guidance and support for structuring and disseminating technical knowledge
- Technical knowledge structured for immediate application in activities and processes
- Availability of applications, case studies, and podcasts with direct contribution to strategic objectives
- Integration of structured knowledge from the program into courses and training
Knowledge Management at Telebras: recognition by senior management and employees
Challenges
Approach
Impact
- Guide the evolution of the Knowledge Management Model
- Promote engagement of the entire organization in KM initiatives
- Structure the Knowledge Management practices portfolio
- Critical knowledge mapping
- Definition of KM Strategic Guidelines
- Structuring of Knowledge Management practices
- Knowledge Map developed and critical knowledge defined
- Knowledge Management prioritized as a strategic business initiative
- Mentoring Program and Lessons Learned structured
KM Program supporting business and organizational processes at Eletronuclear
Challenges
Approach
Impact
- Ensure obtaining the operating license by meeting international Knowledge Management requirements in the nuclear sector
- Minimize the loss of critical knowledge with the retirement of key professionals
- Contribute to knowledge sharing throughout the entire lifecycle of nuclear plants
- Development and implementation of a KM Model integrated into business processes and activities
- Mapping and definition of critical knowledge for business sustainability
- Structuring and implementation of KM governance, procedures, and practices aligned with organizational management
- Knowledge Management integrated into organizational activities, with KM practices, processes, indicators, and governance
- Structured knowledge considered highly applicable by 88% of employees involved
- More than 150 employees trained to apply the KM Model and Practices
Accelerated knowledge transfer in Light’s retirement program
Challenges
Approach
Impact
- Mitigate the high risk of losing key knowledge with the imminent retirement of highly experienced professionals
- Relevant knowledge concentrated in few people, wasting opportunities to improve results.
- Accelerated capture and dissemination of relevant experiences through StoryLearning © (storytelling oriented to knowledge management)
- Technical detailing of relevant experiences in case study format for reapplication in new projects
- Insertion of KM practices into career paths and enabling specialists to act in training and on-the-job mentoring
- Experiences and learnings from key projects preserved and disseminated in videos, educational materials, and training
- Relevant knowledge technically detailed in case studies and made available for consultation and reapplication
- Intellectual capital loss minimized upon departure of highly experienced professionals
Construir, Implantar, Fazer Acontecer,
